F.A.Qs
What fabrics do you use in your clothing?
At HiHandmade, we use only natural, eco-friendly fabrics like premium cotton, which is breathable, biodegradable, and soft on the skin. Our fabrics are hand-block printed using traditional techniques, minimising water and energy usage.
What is hand block printing?
Hand block printing is a traditional textile art form where intricate designs are carved into wooden blocks and then hand-stamped onto fabric. Each block is carefully pressed onto the fabric, creating unique, artisanal patterns. This method is eco-friendly, using natural dyes and minimal water, preserving the authenticity of the craft while promoting sustainability.
How are Hi Handmade garments made?
Each piece is handcrafted by skilled artisans using traditional techniques. We focus on sustainability, employing ethical processes and using non-toxic dyes. Every garment is carefully crafted to ensure the highest quality and to honour heritage.
How can I choose the right size for me?
Our sizing follows standard measurements for a comfortable fit. You can refer to our Sizing Guide for detailed information. If you have specific questions, feel free to reach out to us at hi@hihandmade.com, and we’ll be happy to assist you.
Do you ship internationally?
Yes, we offer international shipping. Shipping times vary depending on the destination. You can find more details about shipping options and estimated delivery times on our Shipping Information page.
How to return my items?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. For more details, please visit our Returns & Refunds page.
How do I care for my Hi Handmade garments?
To ensure the longevity of your HiHandmade pieces, we recommend hand-washing in cold water with mild detergent and air-drying. Avoid using bleach and harsh chemicals. We recommend the following care instructions:
- Cold machine wash with like colours
- Avoid bleach, soaking, wringing, or rubbing
- Do not tumble dry
- Dry inside out in the shade
- Warm iron under a cloth
- Dry cleanable
Care instructions are provided with each garment to help you keep your pieces looking their best.
Where can I find HiHandmade in physical markets?
You can find us at various markets, including the Tunnel in Kirribilli Markets, Coal Loader Sustainability Artisan Market, and Mosman Market on Sydney's North Shore. Follow our Instagram to see where we’ll be next!
Can I learn more about the story behind HiHandmade?
Absolutely! You can read about our founder’s journey, the inspiration behind HiHandmade, and our commitment to sustainability on our Impact page.
Can I become a stockist of Hi Handmade?
In addition to our website, HiHandmade products are available at select sustainable marketplaces and stockists. We're always looking to partner with like-minded businesses. If you're interested in becoming a stockist of HiHandmade, please reach out to us at hi@hihandmade.com.
For more information, checkout our Stockist Info Page
Do you participate in any trade shows?
Yes, HiHandmade proudly participates in trade shows, including the Australian Gift & Homewares Association (AGHA) events. We were also honoured to be finalists for the Entrepreneur of the Year award at AGHA Melbourne 2024. Keep an eye on our Instagram for updates on our future trade show appearances!
