FAQs
What fabrics do you use?
At Hi Handmade, we use natural, eco-friendly fabrics like premium cotton, which are breathable, biodegradable, and soft on the skin. Our fabrics are hand-block printed using traditional techniques, minimising water and energy usage.
How can I choose the right size for me?
Our sizing follows standard measurements for a comfortable fit. You can refer to our Sizing Guide for detailed information. If you have specific questions, feel free to reach out to us at hi@hihandmade.com, and we’ll be happy to assist you.
True to Size
Where can I read reviews about Hi Handmade?
You can read what our customers love about Hi Handmade on our reviews page. You can also check out our latest reviews on Google reviews. See what people are saying about our quality, craftsmanship and purposeful designs.
How do I care for my Hi Handmade garments?
To ensure the longevity of your Hi Handmade pieces, we recommend machine-washing in cold water with mild detergent and air-drying. Avoid using bleach and harsh chemicals. We recommend the following care instructions:
- Machine wash in cold water
- Use mild detergent, avoid harsh chemicals
- Line dry in shade to preserve the prints
- Skip the tumble dryer to keep the cotton soft & breathable
Bonus: Our luxurious Indian cotton gets softer with every wash, so your favourite pieces only get better over time.
Care instructions are provided with each garment to help you keep your pieces looking their best.
Hi Handmade products are individually handcrafted. Any variation in colour or texture is a unique feature and indicator of it's authenticity.
How to return my items?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. For more details, please visit our Returns & Refunds page.
What's the story behind Hi Handmade?
Please read about our founder’s journey, our commitment to sustainability and the inspiration behind Hi Handmade on our story page.
What is hand block printing?
Hand block printing is a traditional textile art form where intricate designs are carved into wooden blocks and then hand-stamped onto fabric. Each block is carefully pressed onto the fabric, creating unique, artisanal patterns. This method is eco-friendly, using natural dyes and minimal water, preserving the authenticity of the craft while promoting sustainability.
Do you ship internationally?
Yes, we offer international shipping. Shipping times vary depending on the destination. You can find more details about shipping options and estimated delivery times on our Shipping Information page.
Where can I find Hi Handmade in physical markets?
You can find us at various markets, including the Tunnel in Kirribilli Markets, Coal Loader Sustainability Artisan Market, and Mosman Market on Sydney's North Shore. Follow our Instagram to see where we’ll be next!
