FAQs
What makes Hi Handmade cotton better?
Hi Handmade cotton is 200 Thread Count cotton uses a luxurious 92x104 weave, making it softer, smoother, and longer-lasting than fast fashion cotton, which is usually just 60x60. The higher thread count means more yarns per inch - giving your better comfort, breathability, softness, and overall quality you can feel.
What is hand block printing?
Hand block printing is a traditional textile art form where intricate designs are carved into wooden blocks and then hand-stamped onto fabric. Each block is carefully pressed onto the fabric, creating unique, artisanal patterns. This method is eco-friendly, using natural dyes and minimal water, preserving the authenticity of the craft while promoting sustainability.
Can I trust the quality? Are there reveiws
We are trusted by 1100+ delighted customers. Our community has shared honest feedback and glowing reviews. You can read real experiences on each product page, our reviews page or on Google reviews.
At Hi Handmade, quality matters — we personally inspect each piece before it leaves our hands.
How do I find the right size?
We get it — sizing can be tricky, especially with unique handcrafted pieces. Our sizes are expertly hand patterned to fit your bust perfectly - your waist and hips will fall into place. If you’re between sizes, size up.
If you have specific questions, feel free to reach out to us at hi@hihandmade.com, and we’ll be happy to assist you.
Hi Handmade is true to size. We follow standard Australian sizing — just choose your usual size based on bust.
Need Help? Questions? Just email us at hi@hihandmade.com and we'd happy to help.
Do your dresses have lining and pockets?
Most of our styles come with both lining and pockets. For exact details, check the Features & Fit section on each product page.
For styles without lining, it's simply because they don't need it. We use high-quality, tightly woven cotton that isn't see through - so you get comfort and coverage without the extra layer.
I'm not sure if the colour is right for me. Can you help?
At Hi Handmade, design is the heart of our creations. Understanding your skin undertone is a great place to discover which colours naturally complement you. Check out skin undertone blog or style guide to explore styles and tones that flatter you.
Still unsure? Book a free personal styling call with our founder, Sidhika — a former fashion buyer and stylist who is passionate about helping women find their perfect match.
What are the shipping times and charges?
We keep it simple and fast — and we ship from Sydney, NSW
- Standard shipping is FREE on all orders over $99 AUD
- Flat rate of $9 AUD for orders under $99
- Express shipping: Flat rate of $15 AUD
- International shipping: Flat rate of $20 AUD
We dispatch within 24 hours of receiving your order. Standard deliveries arrive within 2–5 business days and Express deliveries arrive within 1 to 3 business days depending on your location.
What is your returns and refunds policy?
We want you to love your Hi Handmade purchase! If for any reason you're not completely satisfied, we offer hassle-free returns within 30 days of receiving your order.
- 30-Day Window – Return your item within 30 days of delivery.
- Items must be unworn, unwashed and in original condition with tags attached.
- Return shipping is provided by you (we recommend tracked post for peace of mind)
- No Restocking Fees – We don’t charge extra for returns.
Confidence in Our Cotton – We stand by the quality of our premium cotton. If you don’t love it, we offer free returns on orders returned due to fabric quality concerns.
How do I care for my Hi Handmade pieces?
Hi Handmade styles are made from premium, non-stretch cotton with built-in ease for comfort. All styles are pre-washed so there will be no shrinkage after wash.
Caring for cotton simple:
- Machine wash in cold water
- Use mild detergent, avoid harsh chemicals
- Line dry in shade to preserve the prints
- Skip the tumble dryer to keep the cotton soft & breathable
Bonus: Our luxurious Indian cotton gets softer with every wash, so your favourite pieces only get better over time.